Zillow.com, an online real estate aggregator, turns 13 years old this year. From the beginning, consumers have misunderstood the site’s limitations when it comes to home valuation.
In fact, too many buyers and sellers rely on the company’s “Zestimates” when deciding what a home is worth.
Big mistake
Zillow doesn’t employ an army of real estate agents who go through each home on the market, which is what is required to help pinpoint a home’s current market value.
Nor is Zillow able to seek out, via the MLS, valid and relevant comparables of each home, another requirement when determining market value.
Instead, it relies on an algorithm – an automated valuation tool that uses public records and information from “users.”
Far from exact, Zillow’s Zestimates are frequently way off the mark. In fact, in 2016, former Zillow CEO Spencer Rascoff sold his Seattle, Washington home for 40 percent less than its Zestimate.
That particular Zestimate was off by $700,000
The discrepancy illustrates perfectly why a home must be evaluated in person by a local professional that understands the market to come up with an appropriate market value.
That Zestimates are accurate is our MYTH#1.