The day arrived, the movers were there on time and, for the first time since the final walk-through, she opened the door to her first Las Vegas home.
Since she had a case of water bottles with her, she headed straight for the refrigerator to ensure they were kept cool for her hard-working crew.
But there was no refrigerator – just an empty space where it stood just weeks earlier during the walk-through. Elizabeth panicked. The stove was there and the built-in microwave above it. The dishwasher was there.
She then ran to the laundry room, only to find empty spaces where that gorgeous washer and dryer once stood. Elizabeth grabbed her phone to call her real estate agent. Her agent promptly told her that those appliances weren’t included in the sale.
“If you wanted them, you should have said something and we could’ve negotiated with the seller.”
Elizabeth was, again, a first-time Las Vegas home buyer. She had no idea that appliances were something that needed to be “negotiated.” After all, as a tenant, they were always in the homes she rented.
The tragic fact is that Elizabeth, like many new homeowners, spent all of her savings on the down payment and closing costs. She had nothing left to pay for appliances. Thankfully, her parents stepped up with an offer of a loan.
It’s the buyer’s agent’s job to educate his or her clients about a process they may find completely foreign. To have neglected to do so, and then blame Elizabeth for his shortcomings, is unprofessional and just plain unfair.